Shipping policy


Last Updated: September 9, 2026

At Rohi Mart UAE, we aim to process and deliver your orders as quickly as possible.

Order Processing

Orders are processed after confirmation and are usually dispatched within 1–2 business days, subject to product availability.

Delivery Time

Delivery usually takes 2–5 business days depending on the delivery location and courier service.

Delivery Information

Customers are responsible for providing accurate name, phone number, and delivery address. Any delay caused by incorrect or incomplete information may be the customer's responsibility.

Courier Delays

Delivery times may occasionally be affected by weather, public holidays, high order volumes, or courier-related issues. Such delays are beyond our direct control.

Order Tracking

Where available, tracking details will be shared with the customer after the order has been dispatched.

Failed Delivery

If delivery cannot be completed due to an incorrect address, unavailable customer, or refusal of delivery, additional delivery or return charges may apply where applicable.