Shipping policy
Last Updated: September 9, 2026
At Rohi Mart UAE, we aim to process and deliver your orders as quickly as possible.
Order Processing
Orders are processed after confirmation and are usually dispatched within 1–2 business days, subject to product availability.
Delivery Time
Delivery usually takes 2–5 business days depending on the delivery location and courier service.
Delivery Information
Customers are responsible for providing accurate name, phone number, and delivery address. Any delay caused by incorrect or incomplete information may be the customer's responsibility.
Courier Delays
Delivery times may occasionally be affected by weather, public holidays, high order volumes, or courier-related issues. Such delays are beyond our direct control.
Order Tracking
Where available, tracking details will be shared with the customer after the order has been dispatched.
Failed Delivery
If delivery cannot be completed due to an incorrect address, unavailable customer, or refusal of delivery, additional delivery or return charges may apply where applicable.